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Chantilly Auto Repair

Working Hours:Mon - Fri: 7:30 AM - 6:00 PM
Give us a call:(703) 935-4600
5

What I like best about this place is that it has a nice balance of small-shop personalization (i.e. Eric is always there to talk to and get updates and recommendations from) and bigger-shop technology integration (i.e. text updates with email/online docs and pictures of the state of my car). I haven't had a complaint yet on the quality of the work they've done on my car, and Eric is very clear, explanatory, and to-the-point when giving quotes. I also appreciate that they're honest about their prices--they're not the cheapest place, but they also don't try to drive down their quotes, or get too pushy about not letting you choose where you want to go. They've got a solid warranty, so I guess they're pretty confident with that!

Hi Kristine, Thank you for taking the time to leave us feedback on your recent visit. We strive for transparency and building relationships with our customers. We have found the best way to do this is through our use of digital inspections. Documenting the “good” along with the “immediate or needs future attention” makes the repair and maintenance process easier for our customers to make informed decisions on their vehicles. We appreciate the trust you place in us to service your vehicles and rest assured if anything does come up with any of the repairs, that you have our 3-year unlimited mileage warranty backing you up on both parts and labor. Happy holidays to you and your family. Your FAS team.

- Foreign Auto Service
5

Excellent service! Had to have my suv towed to the shop so i had it towed to Foreign Auto Services where I e had my other vehicle serviced before. They’re knowledgeable and extremely fast with their service! Highly recommend

5

This shop is professional and honest, I would give a 10 star rating if possible! I went into the shop with an AC problem that the Dealer had estimated at $4000.00 and 7 to 10 days to get the part and repair. Foreign Auto Services did the repair for much less than HALF THAT PRICE IN TWO DAYS. They were honest, friendly and VERY professional. Carlos and Eric went above and beyond for me. I am from this point forward a loyal customer!!!

Hi Robyn, Thanks for the great feedback. Unfortunately, we see this happen more than it should and from different dealers. We were very happy to help save you time and money and look forward to seeing you next time your car is in need of service. Best, Carlos

- Foreign Auto Service
5

Carlos and Eric provide excellent repair service as well as top notch customer service. Once a quote is given about the repair, that's the price. No last minute phone calls that say, umm, we found this problem, too. Always a pleasure!

Hi Warren, We appreciate the feedback and its always look forward to helping you out with your vehicles. Best, Carlos

- Foreign Auto Service
5

brought my car in for routine maintenance and Foreign Auto Services did a great job at a reasonable price. Also asked them to check my tire inflation monitor since the light would not go off. They said that my tires were fine and that to save money don't invest in changing the batteries at this time but wait until I need new tires and then pay to fix the light indicator. Very honest business. Will definitely go back for all future automotive maintenance needs.

5

Excellent auto repair place, they were quickly able to identify the source of a weird noise in my car. Prompt service and they don't do anything you don't ask. They also include a really cool email with photos of everything they look at and categorize maintenance by Good, Needs Future Attention, Needs Immediate Attention.

5

Took my 2014 Jaguar XF in for a routine brake replacement job. They did it right away and there was no wait time! I’m sure it’s not that quick all of the time, but hey I’ll take it! The place itself is very clean & comfortable for wait times. Excellent work, very personable folks, and very communicative about what’s going on. I would fully recommend this place and will certainly be back. Eric up front was exceptional and we had a great talk about music and believe it or not, astrophysics! Thanks guys!

5

Awesome work and awesome staff! Very professional and pressure-free. I really like having access to my vehicles information via the app!

5

Great service. Knowledgeable. Took Volvo in with warning light. Diagnosed quickly and repairs made. FAS strikes that great balance between ensuring car is safe and services affordable. Love their email reports that remind me what I need to schedule down the road.

4

I had a plan for a long road trip and I didn't reach to the time/mileage for servicing. So wanted to avoid the schedule the appointment in Toyota Service provider. Called Foreign Auto service and they were open to over weekend. That's really helpful. And I asked them to run a through check up if there is any issue in the car. Because I didn't want to run into any issue with my car. They did that and informed me about the problems and also good part is suggested the solution. They didn't just replaced everything that generally all car company Service Center will do. Overall, I would recommend to pay a visit for car issues. Only thing that I would suggest, do a cartesy car clean when you handover the car. That helps I think.

Hi Rahul, Thanks for the feedback. I’m glad that we were able to get you in on short notice and provide you with a complete checkout of your vehicle. Our goal is always to provide great customer service and repairs which we match with our industry leading 36-month unlimited mileage warranty. Unfortunately, to be able to keep our prices competitive and not charge inflated pricing we concentrate on the maintenance and repair aspects of the car. However, I will keep your suggestion in mind and see if in the future we can accommodate you with that courtesy. Happy holidays to you and your family. Kind regards, Your FAS team.

- Foreign Auto Service
Our Address: 14512 Lee Rd. Ste C, D, E, Chantilly, VA 20151