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Chantilly Auto Repair

Working Hours:Mon - Fri: 7:30 AM - 6:00 PM
Give us a call:(703) 935-4600
5

I brought my 12 year old BMW X1 to get repaired. They replaced the serpentine belts and some other general repairs. All seemed good and at a reasonable price.

5

4

5

They communicated well, and was more informative on my vehicles health then the dealer actually. So thank you. ( love the informational videos about the services btw) it’s not something I’ve seen before and it’s nice to get that information without looking up things myself if I’m not familiar with the type of service.

Thank you, J Rossiter! We're thrilled to hear about your positive experience at Foreign Auto Services with your Hyundai Santa Cruz service. It's our priority to provide detailed and transparent communication. We're glad you enjoyed our informational videos - we strive to make the service process as convenient and informative as possible for our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

- Foreign Auto Service
1

Foreign Auto Services: Professional Staff, but Be Wary of the Diagnostic Recommendations I wanted to share my experiences with Foreign Auto Services, which were a mixed bag. Overall, the staff members are genuinely kind, professional, and knowledgeable, making the initial interaction pleasant. My first visit started with a great Groupon deal for an oil change that included a complimentary full diagnostic check. This is where the "warning" comes in for future customers: the $69 oil change quickly turned into a list of "required" fixes totaling thousands of dollars. While I appreciate thoroughness, this felt very much like a "honeypot" situation, as the initial low price led to aggressive and expensive upselling. (And, as expected, you cannot use the initial deal price for a repeat visit.) My second experience involved a safety inspection. Again, I was immediately presented with a substantial list of mandatory fixes with a high price tag. I chose not to proceed and took my vehicle to a different, independent shop. That second shop completed the inspection and confirmed the necessary fixes at a significantly lower cost, confirming my suspicion that Foreign Auto Services' primary focus is generating large repair orders. In summary: If you go here, expect professional service and kind staff. However, please exercise caution regarding any large repair quotes you receive from their diagnostic checks. It is highly recommended that you take their list of recommendations to another mechanic for a second opinion before committing to any major repairs.

5

We recently visited Foreign Auto Service as a RETURNING customer to perform a routine maintenance service on our leased Mercedes that the dealership had quoted us over twice the cost. We return to FAS for this service because we had a GREAT first time experience with another service several years ago. That should speak volumes when you have a customer coming back to you years after their first service. Just like the first time, we remain deeply grateful and impressed not only for the quality of service but the honesty and professionalism people at this facility have in their business practice. I recommend them highly.

Dear Ahmad, thank you for entrusting us with your Mercedes. We're thrilled to hear about your continued satisfaction as a returning customer. At Foreign Auto Service, providing high-quality and cost-effective service is our top priority. We value your recommendation and look forward to serving you again in the future.

- Foreign Auto Service
5

Thank you Luis for the 5-star rating! Your feedback means a lot to us! We are glad to hear that you had a positive experience once again with our team. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

- Foreign Auto Service
5

I did a major service - i.e. replacing the timing belt. Wonderful experience, pleasant and efficient scheduling, good price, the car was in and out in 1 day. Recommend this service!

Thank you Irina for the 5-star review! We're happy to hear that you had a wonderful experience with us. We always strive to provide efficient and high-quality service to our customers. We appreciate your recommendation and look forward to assisting you with any future automotive needs!

- Foreign Auto Service
5

I had a great experience here. The pricing was very reasonable, the team was friendly and honest, and the quality of their work was excellent. They took the time to explain everything clearly and made sure the job was done right. Highly recommend this shop for anyone looking for trustworthy service!

Thank you, Suresh, for your fantastic review! We're thrilled to hear that you had a great experience with us. It's always our goal to provide reasonable pricing, excellent service, and a friendly atmosphere. We're glad you appreciated our attention to detail and clear explanations. We truly appreciate your recommendation, and we look forward to serving you again in the future!

- Foreign Auto Service
5

Thank you, Dax, for the five-star rating!

- Foreign Auto Service
Our Address: 14512 Lee Rd. Ste C, D, E, Chantilly, VA 20151