Searching for a shop that I could create a long term relationship with, I found this guy's on Yelp, read the reviews, and decided to give them a test run on my 2014 Audi A7. From the first call, first appointment, first experience, all top notch as hoped and frankly expected after reading all the consistently amazing reviews. Another thing I really appreciate is the transparency in showing me what and why repairs are being done rather than just telling the customer. Mike was awesome, informative, and really exemplifies customer service. I've already recommended them to a family member and would recommend them to anyone. And for the record, their cost was half of the dealer :-) HALF! If I could rate more than 5 stars.. I would.