Chantilly Auto Repair

My AC failed and took it to them on short notice. Carlos and his team diagnosed the problem and fixed the issue. They also noted other issues I had, which I was aware of, and brought it to my attention without a high pressure sales pitch. I like that they clearly communicate the issues and their severity as well as getting a detailed report of the findings with pictures. My family also takes their cars to foreign auto service because of my recommendation. We have had issues in the past with rude staff and unexpected long wait times in the past. When these issues were brought up to Carlos, the owner, it was remedied with quick action, explanation, and response. I realize issues are going to happen at times, but what I appreciated were the actions taken to correct those issues.

The customer service is top notch. But it can be pricey.

I have came here twice for brakes and rotors replacement and an oil change. Each time the service was beyond any place I had been to before. The technician took me out to my car to see the problem so I can better make a decision on what service to get. They also took picture of possible fourth coming issues and explained to me the cause and explained to me what can wait. Just simply excellent service from the time I walked through the door to completion. Not to mention all at a far price. A fraction of what the dealership would charge.

When I think of the stereotypical "Shady Mechanic", this is now the first place that comes to my mind. Wow, what a ridiculous experience. They charged me about 25% above market to perform an expensive repair. I realized they misdiagnosed the issue - and so I had the same problem. When I complained, I was practically snubbed. Of course this was after I paid them, so what do they care? There are plenty of other places nearby that do the job, and don’t charge as much.

Foreign Auto Service have been taking care of my cars since 1986. The loyalty over the years says it all. They are the best!.

Outstanding, as always. I always take my car here.

As always, FAS provides top-tier service!

Service is always of high quality and reasonably priced

Excellent service and professionalism. Appointment was easy to make and the service was completed in a timely fashion. Quality of service is exceptional, especially compared to previous service at other auto shops and dealerships. Highly recommend.

I could not have been more pleased with the service I received! It is nice to know that there are still honest people out there!!! I will never go anywhere else again :)