I called Foreign Auto Services (based on a referral from my neighbor, who said the mechanics are great) on Friday afternoon with safety issues with my son's car identified at another car repair shop. He was planning to drive to Florida in 2 days and the shop could not get the parts for the exhaust system for many days. When I spoke to Jim on the phone and explained the situation, he asked all the pertinent information and told me he could not only fix the exhaust system on Saturday, but also would check over the car as if it were his own son's car. He identified several other issues that were not identified at the other shop, and sent pictures of safety issues. He made a list of what needs to be done now and what items can wait a few months. He was able not only to fix the exhaust, but also the rear brakes which were metal on metal. He also suggested while he was repairing the issues with the car, I research a place to get tires installed before the trip. Jim offered to stay late if the repairs were not done before his shop closed on Saturday. The prices were better than the initial shop I went to and everything was handled professionally and with genuine care about the customer and their safety. Jim was so calming and helpful when I was scrambling to get all the repairs and tires installed in 1 day, that it all worked out. My son was able to leave on time and safely arrived to Florida with no car problems at all. Thank you Jim and Foreign Auto Services, you have won me over as a customer for my other cars!