I recently moved to Prince William county and looking for a reliable honest mechanic. A friend of mine recommended FAS. Growing up my dad's garage was my play ground, hence I learned from him the basic car maintenance like changing brakes, oil, filters and other small parts like tie rods or shocks and struts. But when it comes to alignment I needed professional mechanics with the right tools. Therefore after reading all the good reviews and my friends recommendations I made an appointment. On the day of my appointment, Shaun warmly welcomed me and guided me to relax in there calm, clean and peaceful waiting area. The TV was playing a relaxing music and you could not hear what was going on in their busy workshop. As I was about to get connected to their WiFi, Shaun returned with my car key and informed me that in order for them to do proper alignment of my wheels, I need to change my tires. I'm really thankful for him as I was not aware of this. By informing me to first change my tires, Shaun saved me from paying twice for the alignment. He asked me to call them for another appointment after I put new tires. Therefore I changed my tires and made another appointment. On the day of my appointment I was late and not able to get to my appointment on time. I called them and Shaun was kind enough to accommodate and rearranged my appointment from 12, to 1 pm. Hence I didn't have to stress about driving fast to get there. FAS professionally did the alignment job, and provided me with a full diagnostic check up of my vehicle and a list of recommendations. I am very thankful for their honesty, kindness and amazing customer service. I will recommend this business to all my friends. Thank you so much the owner and employees of FAS for providing amazing service to our community.
Dear Ahmad, thank you for your wonderful review! We are happy to hear that you had a positive experience with us. We take pride in providing excellent customer service and ensuring your vehicle is well taken care of. Thank you for recommending us to your friends. We look forward to serving you and the community again in the future!
- Foreign Auto Service